Shipping Policy

At THEDENIMTEARS, we are committed to providing fast, secure, and reliable shipping for all customers. Please review our shipping guidelines below.

1. Global Coverage
We ship to over 200 countries via trusted international couriers, ensuring accessibility no matter where you live.

2. Free Shipping Threshold
Enjoy free shipping on any order over $119. This offer is automatically applied during checkout.

3. Processing Schedule
Orders are processed within 2–7 business days. Processing includes order verification, quality checks, and packaging.

4. Estimated Delivery Timeframes
Shipping times depend on the destination country. Typical estimates:

United States, Canada, Europe, East Asia: 8–16 business days
Australia, New Zealand: 10–18 business days
Southeast Asia, Middle East: 10–20 business days
Mexico, Central & South America: 14–20 business days

These estimates do not include processing time.

5. Order Tracking
Once shipped, a tracking number will be emailed to you. You may follow your package through the provided link or our website’s tracking section.

6. Customs Fees & Import Tax
Customs rules differ by country. Any applicable duties, taxes, or clearance charges are the responsibility of the customer.

7. Package Not Received
If tracking shows your order as delivered but you cannot locate it:

Check surrounding areas and confirm with neighbors.
Verify the accuracy of your shipping address.
Contact us at service@thedenimtears.shop for assistance and investigation.

8. Support & Assistance
If you need help with your order, tracking, or shipping details, please reach out to us at service@thedenimtears.shop. Our team is ready to assist you.